I was stumbling through the blogosphere tonight and was fortunate to run into Jeff's KM Blog.
One of the highlights I found was a list of 10 lessons learned that Jeff had submitted as a part of an article for a Best Practices Newsletter. Check out the blog, but here's his list.
- Lesson 1 – Changing technology is easy compared to people and processes.
- Lesson 2 – Changing culture takes time, a lot of it.
- Lesson 3 – Entropy and the vision, the vision of the project shifts over time and must be managed.
- Lesson 4 – Keep your eye on the target, each possible solution has the potential of shifting the goal of a project.
- Lesson 5 – The voice from outside lends credibility and is essential for instigating change.
- Lesson 6 – There are never enough champions.
- Lesson 7 – Design first, buy software second to ensure that the product purchased meets your needs and has organization buy-in.
- Lesson 8 – Address common misconceptions
- Lesson 9 – Start small and be successful by breaking implementation into small well defined tasks. Nothing changes the culture more than success.
- Lesson 10 – The need to distinguish between design tasks and policy issues.
As I was reviewing it, it would appear to apply to a number of different disciplines.