Several years ago, I had become introduced to David Snowden's 3 rules of Knowledge Management. I thought for sure that I had posted something on the subject, but all I could find was a brief note about how Snowden seems to always be ahead of the pack where KM is concerned.
At the time, I had read some of Snowden's work (some of it admittedly well over my head), but the 3 rules were easy to grasp and seemed instinctively true. For instance, "we always know more than we can say, and we will always say more than we can write down." It's a very basic truism - previously unstated - which as a defined heuristic provides some insight into Knowledge Management.
All this because my Google Alerts indicated that Claire at Fletchspace had blogged that David Snowden had updated his original 3 rules to 7 principles of KM. I had hoped to see where I noted the 3 and any thoughts I may have had at the time, and then see how things had evolved. Not to be found...but the update is available at this link at Cognitive Edge, and includes the direct straight-forward principle, with a description.
But anyone dealing with Knowledge Management and knowledgeworkers should be familiar with these principles and should bookmark them and refer to them often.