Thanks again to Google Alerts for bringing to me each day a small list of articles and posts that are wide in range but regularly have some gems.
I'm a bit behind, as the original post was from Nov 8, but Neil McIntyre, a Toronto accountant, posted some great thoughts at his site in his post, Using wikis or blogs to manage knowledge in firms.
Neil was taking WebCPA to task for espousing that accounting firms need to take on 'formal' knowledge management programs.
Rightfully, McIntyre points out that wikis and blogs (which are not very 'formal') are excellent tools for sharing knowledge and can be an excellent starting point that may develop into a more formal program based upon the users and its use.
I would add to his argument that both wikis and blogs have a low cost of entry, and particularly in the case of blogs, are very easy to use.
Wikis and blogs can be setup rapidly, and with minimal training can be optimized for search.
The last argument (for today) that I would make about wikis and blogs is that while they may not be the best tools for capturing, categorizing and disseminating knowledge, they are a great place to start - and offer a lot of freedom - that will help define the needs and requirements for your knowledge management process. You may opt to maintain the blog(s) or wiki(s), or then select another solution.
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